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JOB OPENING

CUSTOMER
SERVICE EXECUTIVE

Colombo
 

  • Minimum HSC / High School Diploma.

  • Basic skills in English & Bengali (speaking and writing).

  • Computer knowledge (typing, email, online tools).

  • Age: 22 – 26 years old.

  • Positive mindset, disciplined, and ready to follow instructions.

  • Strong communication, empathy, problem-solving, adaptability.

  • Prior customer service experience is an advantage.

  • Must have own laptop/PC + headphones + private room (for online pre-training).

  • Willing to relocate to Colombo, Sri Lanka.

  • Able to work 8–9 hours daily, 6 days a week (weekly day off).

  • Must be flexible for shift rotation (morning, afternoon, night).

OPERATIONS
SUPPORT
EXECUTIVE

Colombo 
 

  • Degree in Business Management, Operations or a related field.

  • Proficient with computers, including Microsoft Excel or Google Sheets.

  • Familiarity with browser extensions and basic troubleshooting is a plus.

  • Quick learner, flexible, inquisitive, and analytical.

  • Able to work independently with minimal supervision.

  • Shows initiative, adaptability, and attention to detail.

  • Professional attitude, strong work ethics, and respect for authority.

  • Good communication skills, emotional maturity, and team-oriented mindset.

  • Applicants must be 30 years old or below; exceptions may be considered based on skills and potential, subject to senior management approval

CASA BPO_FINAL_V2-03.png

CASA BPO (PVT) LTD

ROC No.: PCC 00327287

AP License No.: 2501150109

 

Contact

Address

ORION CITY

No. 752 Dr Danister De Silva Mawatha, Colombo 00900, Sri Lanka.

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